The Heart on a String is an ultra-durable chew and retrieving dog toy. It can also hold a small amount of treats and/or peanut butter to add additional interest. Made from natural rubber which is harvested from rubber trees, it features a natural and sustainable material.
Designed for the most powerful chewers
Reduces problem behaviors
Reduces problem chewing, helps reduce boredom and relieves separation anxiety. It is a great retrieving toy as well. Give it a throw using the rope and let your dog use up some extra energy!
For dental health
The ridges on this retrieving ball are stimulating for your dog while also cleaning your dog’s teeth while it chews, helping prevent tooth decay and bad breath.
Manufactured in the USA where the integrity of materials, the process, and the overall quality can be ensured. SodaPup’s all-natural rubber compound is FDA compliant, non-toxic and biodegradable. It is sustainably harvested helping to reduce the carbon footprint. This ball is animal and planet friendly!
At SodaPup we specialize in creating fun and innovative dog toys for dogs that destroy everything! All of our products are made in the USA and are FDA compliant, meaning they are the safest dog toys in the market today.
SodaPup has developed several brands, each with a unique theme that appeals to different consumer segments. Our brands are SodaPup, USA-K9, Industrial Dog, MuttsKickButt, Spotnik, and Harvard’s Finest (our brand of grain-free dog treats).
SodaPup gives back to the communities it serves, directing contributions to animal shelters as well as dog-related veterans organizations.
We are proud to offer free national shipping services that currently operate in all 50 states. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship nation wide?
Yes. We provide free shipping to 50 states. However, there are some locations fulfillment make take longer (eg: Alaska/Hawaii). If you happen to be located in one of the effected areas we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-3-5 Business days
*This doesn’t include our 2-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. delayed by a natural disaster)
Other exceptional circumstances outside the control of popgrape.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Passion for our work
We’re real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Inspiration and creativeness
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